![]() Whenever I try to auto-fill a password, a tool tip says, "Press the 1Password icon in your browser's toolbar to unlock." When I click the icon in the toolbar, it prompts me to enter my password. Under the General section toggle the 'Integrate with 1Password app' setting back on.Īnd if that doesn't work, we'll need a diagnostic report from your device to take a closer look at what may be going on.I use the 1Password password manager and the Chrome web browser.Right click the 1Password icon in your browser's toolbar and select 'Settings'.Once you've given that a shot, and if things are working, then let's have you try this: If things aren't working still after Test #1, let me know and we can troubleshoot from there.After you've logged in successfully, test 1Password out in Chrome to make sure things are working.Left click the 1Password icon in your browser's toolbar and sign into your 1Password account.Clear Chrome's cache one more time by following these steps -> Clear cache & cookies - Computer - Google Account Help.Scroll down to the Accounts & Vaults section at the bottom and Sign out of your account. ![]() Under the 'General' section, toggle off 'Integrate with 1Password app'.Right click on the 1Password icon in Chrome's toolbar and select 'Settings'.Though you've played around with the integration already, let's have you try these steps: Would very much appreciate any suggestions regarding this. Not sure what else to do, or if there is another solution out there that I couldn't find. Disabling all other extensions through chrome://extensions.Downgrading to 1Password 7 (extension behavior did not change).Closing the app and the browser, then opening the app first.Closing the app and the browser, then opening the browser first. ![]() Turning off desktop app integration (and also turning it back on afterwards).Reinstalling 1Password 8 (the Windows app).If it helps, here is a list of everything I've tried: I'm currently on Chrome version 1.54, and my Windows 10 installation is fully up to date. Attempts to click the 1Password button on field inputs fail as well. On the extension, however, it simply says "Unlocking" and hangs. This opens the Windows app and prompts me for a password there, which successfully unlocks the app. The farthest I've gotten is with quitting both the browser and the Windows app, reopening the browser, and then opening the extension. Even if I enter in an incorrect password (or no password at all), it does the same. If I disable integration with the Windows app, it prompts me for a password, after which it hangs with a loading symbol seemingly infinitely. ![]() Basically, whenever I open the extension, there's a button that says "Open 1Password" which does nothing when clicked. Hey everyone, brand new to 1Password here:Ĭurrently having issues getting the Chrome extension (2.3.7) to work. We'll always be marked by an official flair, and will always love both 1Password and you. You'll see some friendly people from the 1Password team ready to help you - keep an eye out for /u/1PasswordCS-Blake, /u/agben, u/Zatara214, and more of us!
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